Terms and Conditions of Use

Welcome to the Precision Solutions website. Please read these Terms and Conditions carefully. By using our website, you agree to be bound by them. If you do not agree, please stop using the website immediately.

We may change these terms at any time by updating this page. By continuing to use the website, you are agreeing to the new terms.

Definitions

"We," "Us," or "Our" refers to Precision Solutions Limited , its successors, and assigns.

"You" or "Your" refers to you, the end user of the website.

"Website" refers to our online platform.

"Materials" or "Works" refers to the goods or services we sell or provide on this website.

"Prohibited Content" refers to any content on this website or in our advertising that is unlawful, misleading, deceptive, or infringes on any person’s intellectual property rights.

"Personal Information" refers to any information that identifies you, such as your name, email address, or other demographic data.

"Confidential Information" refers to all information of a confidential nature, including this agreement, our intellectual property, and business and financial details.

Website Use

You must be at least 18 years old to make a transaction (purchase Materials or Works) on this website. By doing so, you confirm that you have the legal capacity to enter into this agreement.

You agree that your use of this website will comply with all applicable laws and regulations, including EU Data Privacy Laws (GDPR) and the New Zealand Privacy Act 2020.

Privacy Policy

We are committed to protecting your privacy in accordance with the New Zealand Privacy Principles. This policy outlines how we collect, store, and use your personal information. By using our website, you trust us to handle your information responsibly.

Information We Collect

We may collect personal information you provide when you complete an online form to request or purchase Materials or Works. This information helps us process your transactions, improve our services, and provide you with a higher level of customer support.

We may also collect non-personal data for statistical purposes, such as:

Your IP address.

Dates and times of your visits.

Clicks and activity on our website.

The referring website you used to access us.

Technical information about your browser, device, and operating system.

Storing Your Information

We take all reasonable steps to ensure your information is accurate, complete, and up-to-date. We maintain security safeguards to protect your data and prevent unauthorised access or disclosure.

When you make a transaction, your information is protected by SSL (Secure Sockets Layer) encryption technology to prevent it from being read or altered by external parties.

Information We Share

We only share your information as authorised by you, required by law, or as necessary to provide our services. For example, we may provide limited information to third-party suppliers or delivery companies to fulfill your order.

We will not share, sell, rent, or lease your personal information to third parties for any other purpose. Your data will only be disclosed to employees within our organisation who need it to provide you with our products and services.

Your Data Protection Rights

Under the Privacy Act legislation, you have the right to request access to any personal information we hold about you and to have any inaccuracies corrected. We will respond to such requests within 14 days, and we may ask you to verify your identity to ensure an efficient response.

If you are a resident of the European Economic Area (EEA), you have additional rights under the GDPR, including the right to:

Access, correct, update, or request the deletion of your personal information.

Object to the processing of your data or request to restrict its processing.

Request the portability of your data.

Withdraw your consent at any time if we collected or processed your information based on your consent.

File a complaint with a data protection authority about our collection and use of your data.

Questions & Concerns

If you have any questions or concerns about how we handle your privacy, please contact us.

For EEA Residents: For the purposes of EU data protection legislation, Andrew Breward is our Data Protection Officer (DPO).

Email: [email protected]

For Non-EEA Residents:

Contact: Andrew Breward, Privacy Officer

Email: [email protected] 

Postal Address: PO Box 19908, Woolston, CHRISTCHURCH 8241, New Zealand

General Terms

Cookies and Tracking

We and our partners use technologies like cookies and web beacons to collect and store information when you use our website. These tools help us track usage, measure the success of advertising, and remember you when you return. Cookies are stored on your hard drive but do not read its contents.

Mailing Lists

If you are on our mailing list, you can unsubscribe at any time. If there is no unsubscribe button, please contact us through the "Contact Us" section of this website.

Returns and Damaged Materials

Our policy for returns and damaged or defective materials is outlined in our standard Terms and Conditions for the supply of Materials and Works. We do not accept returns for change of mind unless it is due to our negligence or incorrect information we supplied.

Copyright and Trademarks

All content on this website, including trademarks, is the property of Precision Solutions, our suppliers, or linked third parties. You may not distribute, reproduce, or display any content from this website without our prior written permission. You agree to indemnify us against any claims if you fail to comply with this clause.

Linked Sites

Our website may display advertisers or provide links to third-party websites. This does not constitute an endorsement of their content or business practices. We do not control these sites, and you access them at your own risk. We are not liable for any dealings between you and these third-party providers.

Product Information

Any specifications and information on this website are provided in good faith. However, we recommend that you seek professional advice if you have concerns about the suitability of any materials or works.

Please note that the colors of items displayed on our website may not be exact due to external factors like image quality or your monitor settings. If color is a major factor in your decision, please contact us before making a purchase.

Online Orders

Displaying an item on our website does not guarantee its availability. All orders are subject to our confirmation.

Service Availability

We cannot guarantee continuous or uninterrupted availability of our website. The website may be unavailable from time to time for maintenance or scheduled upgrades. We will not be liable for any downtime, scheduled or otherwise.

Termination of Use

We reserve the right to terminate your access to our website at any time, without notice or reason. In such cases, we will not be liable for any loss you may suffer.

Jurisdiction

This website is controlled from our business premises in New Zealand. By accessing it, you agree that the laws and statutes of New Zealand shall apply to any claims arising from your use of the website. Any legal proceedings must be filed in New Zealand and conducted in English.

We make no representation that the materials or works offered through this website are appropriate for use outside of New Zealand. Accessing any material from this website that is illegal in your country is strictly prohibited.

General Provisions

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

We will not be liable for any indirect or consequential loss you may suffer. Our liability for any breach will be limited to the fee for the works.

Neither party is liable for any default due to events beyond their reasonable control, such as a natural disaster, war, or strike.

Message Boards and Feedback

We may provide message boards for our users. You are solely responsible for any comments you post, and you agree not to use them for commercial activity. We are not responsible for the opinions expressed on the boards.

Feedback is intended to facilitate trading. Please ensure your feedback is relevant to a specific transaction and does not contain offensive or defamatory language. You must not post feedback about yourself or include personal contact details.